While New Jersey is celebrating the early success of its online gambling roll-out, glitches still remain. The biggest problem so far is verifying the location of gamblers who want to play on the sites.
Casinos must ensure all players are physically located in the Garden State, using multiple location techniques. A player’s computer IP, for example, must match with the players cell phone location.
A large number of out of state players have been rejected. The state says people in more than 25 different states have tried to play. Others who have been rejected, though, are actually located in New Jersey and expressed frustration with the process. However, officials say each day more and more players are being granted access to online gaming throughout the state because of technological improvements and the assistance of customer service representatives, according to the report.
Internet gambling began across New Jersey on Nov. 25 for six casinos: the Borgata Hotel Casino & Spa; the Trump Taj Mahal Casino Resort; Trump Plaza Hotel and Casino; the Tropicana Casino and Resort; Bally’s Atlantic City and Caesars Atlantic City.
Potential gamblers have reported problems depositing money into accounts with the state’s casinos that have been approved for online gaming because some major banks refuse to process online gambling transactions. The games, however, are running smoothly. There have been no complaints about the performance of the games online, according to the report.
Online betting marks the biggest expansion of gambling in New Jersey since the first Atlantic City casino opened in 1978. Online poker has been the best performer early on, although other slots and card games are offered as well.
New Jersey is the third state in the nation to offer Internet gambling, after Nevada and Delaware.